Shipping policy
At Urban Macaw, we aim to deliver your gadgets quickly, safely and at no extra cost. Our shipping process is designed to give you complete peace of mind.
Free Nationwide Shipping
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We offer free shipping across India on all orders.
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No hidden charges or additional fees at checkout.
Delivery Timeline
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Orders are usually processed within 24 to 48 hours after confirmation.
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Standard delivery time is 5 to 10 business days depending on your location.
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Customers in metro cities may receive their orders faster, while deliveries to remote areas may take slightly longer.
Order Tracking
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Once your order is shipped, you will receive an SMS or email with tracking details.
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You can track your order in real time until it reaches your doorstep.
Cash on Delivery Orders
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Cash on Delivery is available nationwide.
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Please keep the exact amount ready at the time of delivery to ensure a smooth handover.
Failed Deliveries
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If you are unavailable to receive the package, our courier partner will attempt delivery again.
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In case of repeated failed attempts, the order may be returned to us and additional charges may apply for reshipment.
Damaged Packages
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If you receive a package that looks tampered with or damaged, we recommend filming the unboxing and contacting us immediately.
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Our return and refund policy will apply in such cases.
⚡ Urban Macaw Promise: Every order is packed with care and delivered free of cost, so you can focus on enjoying your new gadget while we handle the rest.