Terms of service

Welcome to Urban Macaw. By accessing or using our website and services, you agree to the terms and conditions below. Please read them carefully before shopping with us.

General

  • Urban Macaw is an online store that offers viral gadgets and lifestyle products across India.

  • By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

  • We reserve the right to update or modify these Terms of Service at any time without prior notice.

Products and Availability

  • We make every effort to display product information accurately. However, slight variations in color, design or packaging may occur.

  • All products are subject to availability. We may discontinue or replace products without prior notice.

Pricing and Payments

  • All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.

  • We accept multiple payment methods including UPI, debit cards, credit cards, net banking and Cash on Delivery.

  • Cash on Delivery orders must be paid in full at the time of delivery.

Shipping and Delivery

  • We offer free nationwide shipping across India.

  • Estimated delivery times are provided for convenience but may vary depending on location and courier delays.

  • Urban Macaw is not responsible for delays caused by third party courier services, natural events or other factors outside our control.

Returns and Refunds

  • Returns are accepted within 3 days of delivery, subject to the conditions outlined in our Return and Refund Policy.

  • Products must be returned in original packaging and with an unboxing video as proof.

  • Sale items are not eligible for return or refund.

User Responsibilities

  • You agree to provide accurate and complete information while placing an order.

  • You are responsible for maintaining the confidentiality of your account and personal details.

  • Any misuse of our website, including fraudulent orders or chargebacks, may result in legal action.

Intellectual Property

  • All content on this website including text, images, graphics and logos are the property of Urban Macaw.

  • You may not copy, reproduce or use our content without prior written consent.

Limitation of Liability

  • Urban Macaw is not liable for any indirect, incidental or consequential damages that may result from the use of our website or products.

  • Our liability is limited to the maximum value of the product purchased.

Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in India.

MRP & Pricing

Hot Wheels products listed on our store are imported collectible items. Due to import costs, shipping charges, customs duties, and market demand, the selling price may differ from the Maximum Retail Price (MRP) printed on the packaging. Prices are determined based on procurement and import expenses and may vary from model to model. By purchasing, customers acknowledge and accept these pricing differences.

⚡ Urban Macaw Promise: We are committed to transparency and fairness in every transaction. By shopping with us, you agree to these terms while we promise to uphold your trust.